Crashes in windows 10
Every time I use the team viewer in windows 10, clicking on something it locks and says (it is not responding).
Example: I click to add the ID, it locks and it returns, it puts the password, it locks and returns, when it opens the control screen, every action (click) that realizes it locks and returns and so it goes.
Thank you!
Answers
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Hi prpdoprado
Please install our new version 12 and try it again - does the problem still occur in the new version?
Julia
Senior Support Engineer - 2nd level Support
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I have installed the version 12.0.75813 and I'm with the same problem.
What can I do to solve it?
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Hi,
Which Windows version is isntalled and what is the exact error message?
Julia
Senior Support Engineer - 2nd level Support
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Hi,
I'm using Windows 10 too. And I'm with exactly the same problem of prpdoprado.
My TeamViewer's version installed is 12.0.75813.
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Hi all,
Is it possible to establish a connection or is TeamViewer just crashing as soon as you want to click something within the GUI?
Julia
Senior Support Engineer - 2nd level Support
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Me too. I had to uninstall TeamViewer since on Windows 10 it crashes as soon I try to open it.
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