Posted by andyval44
Henagon

Custom QuickSupport not working

I've been on hold for over 30 minutes being the 1st person in the queue. Then the call got dropped by Teamviewer. Very frustrating yall don't have a live chat or more people on your phones. 

Our quick support (design and deploy) used to have a custom logo, generate the session code, and fill in the user's name. Now its the generic teamviewer quick support executable with session code and generated password.

 

 

1 Reply
1 Reply
Posted by andyval44
Henagon

Re: Custom QuickSupport not working

issue resolved. no changes on my end