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Posted by Community Manager
Community Manager

Customer experience and Usability of TeamViewer

Hi Community,

Talking about user friendlyness and a better customer experience brings up to different point of views: The ease of use for the supporter and the ease of use for the customer.

With TeamViewer, we are trying to bring those two points together to offer a software, which is user friendly both for the supporter and his customer but still acting on the highest level of quality, power and security.

Now we want to hear your opinion:

What are the "make your customer experience even better" features of TeamViewer?

And where can we improve our usability for the supporter or the customer?

Please share your thoughts with us!

Thank you in advance :-)

Esther