Talking about user friendlyness and a better customer experience brings up to different point of views: The ease of use for the supporter and the ease of use for the customer.
With TeamViewer, we are trying to bring those two points together to offer a software, which is user friendly both for the supporter and his customer but still acting on the highest level of quality, power and security.
Now we want to hear your opinion:
What are the "make your customer experience even better" features of TeamViewer?
And where can we improve our usability for the supporter or the customer?