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Posted by TianxiangWang
Henagon

Do Not receive the order confirmation e-mail from the TeamViewer Accounting

I am in China. I paid for the new license through Alipay in your web shop last night (Beijing time around 10:00 on April 16, 2019). Then Web page lost response after payment successful. I just learned from Alipay customer service that my payment has been successful. But I do not receive the order confirmation e-mail from the TeamViewer Accounting.
Can you help me?

1 Reply
1 Accepted Solution

Accepted Solutions
Posted by TianxiangWang
Henagon
Solution

Re: Do Not receive the order confirmation e-mail from the TeamViewer Accounting

Solve it through Chinese official 400 telephone communication.

1 Reply
Posted by TianxiangWang
Henagon
Solution

Re: Do Not receive the order confirmation e-mail from the TeamViewer Accounting

Solve it through Chinese official 400 telephone communication.