Double account

Klaas1
Klaas1 Posts: 3
edited May 2023 in General questions

I have 2 account of Teamviewer, but I need 1... Both accounts started at the same day/ same time.... Something went wrong here, we now get a bill of 2 accounts.

 

How can we solve this?

Tagged:

Comments

  • ghh101
    ghh101 Posts: 13

    TERRIBLE CUSTOMER SERVICE!!!! THIS COMPANY IS A SCAM AND REFUSE TO ISSUE REFUNDS! They require a 28 day cancellation before contract ends buried in the contract.  Please don't sign up for the paid version.  Buyer Beware!!!!!!!!!

  • Ying_Q
    Ying_Q Posts: 2,554 Moderator

    Hi @Klaas1,

    Thank you for your post.

    As this issue is related to order information, kindly contact TeamViewer Support Team at your earliest convenience for further discussion please.

    We are sorry for the inconvenience caused.

    Regards,

    Ying_Q

    Community Moderator/中文社区管理员