Posted by Robine
Henagon

Error: no license moves left"

I replaced my laptop and I am trying to deactivate one of three detected Teamviewer installations in my Business account profile. The error i get when i try to deactivate any of them is "Error: no license moves left". I have wiped the old laptop so I can't uninstall any software. What am I doing wrong

deactivate does not work (no more moves ) 

2 Replies
2 Replies
Posted by Moderator Moderator
Moderator

Re: Error: no license moves left"

Hi @Robine 

Thank you for your post.

I have created a Ticket on your behalf and one of TeamViewer Support Represetitive will contact you shortly regarding license moves reset. Kindly wait for the response and feel free to contact us if there is anything we may assist further with.

Regards

Ying_Q

 

Posted by Robine
Henagon

Re: Error: no license moves left"

Hello @Ying_Q I'm i ever going to get help? it's been 48 hours. i can't do my work. my liences is for business not personal use.