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Posted by juergen_k

File Quicksupport always downloaded


I have included File from Quicksupport at Sharepoint/-Company-portal. so every times an user click the button, to request support, every time is the file Quicksupport downloaded, so that some users have a lot of numbered files of Quicksupport. And every time was the SOS button created on desktop. Why? How can avoid this?

I want 2 x clicks for users:: 1) request 2) share screen

Regards Juergen