I have included File from Quicksupport at Sharepoint/-Company-portal. so every times an user click the button, to request support, every time is the file Quicksupport downloaded, so that some users have a lot of numbered files of Quicksupport. And every time was the SOS button created on desktop. Why? How can avoid this?
I want 2 x clicks for users:: 1) request 2) share screen