File Transfer suddenly disabled.

Japos
Japos Posts: 2
in General questions

Hi,  on a couple days a go, i can do file transfer from my samsung to laptop, and now suddenly i can not do file transfer, this feature seems like disabled when i connect ? anyone know why does this happened ?

Comments

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @Japos

    Did you make any changes in the TeamViewer settings on your computer?

    You can check it here: TeamViewer options --> Advanced --> Advanced settings for connections to this computer --> Access control.

    Access control.png

    What setting is enabled?

    All the best, Esther

    Former Community Manager

  • Japos
    Japos Posts: 2

    Hi @Esther

    It has full access. screenshot attached. There's no file transfer.Screenshot_6.png

     ps: i hope you are all okay 

     

    SettingsSettings

     

     

    My Samsung no File Transfer.My Samsung no File Transfer.ps : I hope your friends are okay from the storm.

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