Posted by Japos
Henagon

File Transfer suddenly disabled.

Hi,  on a couple days a go, i can do file transfer from my samsung to laptop, and now suddenly i can not do file transfer, this feature seems like disabled when i connect ? anyone know why does this happened ?

2 Replies
2 Replies
Posted by Community Manager
Community Manager

Re: File Transfer suddenly disabled.

Hi @Japos

Did you make any changes in the TeamViewer settings on your computer?

You can check it here: TeamViewer options --> Advanced --> Advanced settings for connections to this computer --> Access control.

Access control.png

What setting is enabled?

All the best, Esther

Posted by Japos
Henagon

Re: File Transfer suddenly disabled.

Hi @Esther

It has full access. screenshot attached. There's no file transfer.Screenshot_6.png

 ps: i hope you are all okay 

 

Screenshot_4.pngSettings

 

 

Screenshot_5.pngMy Samsung no File Transfer.ps : I hope your friends are okay from the storm.