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Posted by latitudehopper

Frequent Disconnects

If I provide some logs, could someone help me to work out why I get disconnected every minute or so?

4 Replies
4 Replies
Posted by mLipok

Re: Frequent Disconnects

If you have commercial license post your logs to :

[email removed - TeamViewer Support email no longer accepts direct emails]

mLipok , AutoIt MVP

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Posted by ebarna

Re: Frequent Disconnects

I am currently having this issue, but I do not have a commercial license.  What can I do?

Posted by Community Manager
Community Manager

Re: Frequent Disconnects

Hi @ebarna 

Are you getting the message, that a commercial use is suspected?

If so, please have a look at this Knowledge Base article to get help.

Best, Esther

Posted by bobby_ward

Re: Frequent Disconnects

I too am having this problem . For personal use and it will disconnect after only 1 minute. Them tell distant end they cannot reconnect in 10 minutes. Wait the 10 Minutes and retry, then gets disconnected after 1 minute. Makes it incapable of completing anything