Anyone? This is getting ridiculous, it's been almost a week, still not getting the emails.
Nothing in my spam folder, getting emails from anyone else works fine. Teamviewer just isn't sending them to me, how do I solve this and be able to access my account again?
Still nothing, it's been about 10 days now.
I'll never pay to use this software commercially if it doesn't work correctly. Unbelieveable. I won't be recommending TeamViewer to anyone anymore.
I've been trying to change the account email address but haven't had any email verification email come through - any suggestions?
Hi to all,
I understand that you are not receiving the message to authorize the current device as trusted.
The sender of origin is as follows: SignInfirstname.lastname@example.org
Check that it is not blocked in any way by your SMTP.
In any case, you still have the possibility to indirectly qualify the device as recognized: using your current machine -> open TV client -> Connection menu -> Open Management console. A browser instance will open, so log into then your client will be trusted.
they are two different paths. The common part is that you do not receive emails from TeamViewer and the first check to be performed and the verification of the possibility of receiving mail from the sender I have indicated.
The suggestion given above applies only to accounts already confirmed that need to ensure the reliability of a device.
In your case it is your account not yet recognized, so you could not even authenticate via browser.
So NO, but try to visit https://login.teamviewer.com. Starting from your username (email) you'll find a way to re-send the TeamViewer Account - Email Validation
Hi, I have the same problem, I do not receive email from TV anymore.
It was working perfect in the past, now I want to add a new computer or just want to register my browser - I never receive any registration email!
Mybe some ckeck my email account - thanks
I use TeamViewer Business Subscription. My account is [email address removed by moderator per community guidelines]
I am not receiving trusting device e-mails.
So, i cant open management console, i cant login into comunity under my account...
"In any case, you still have the possibility to indirectly qualify the device as recognized: using your current machine -> open TV client -> Connection menu -> Open Management console. A browser instance will open, so log into then your client will be trusted."
No, because your browser must be trusted first, otherwise you're stuck!
Same issue for me! Tried selecting "Resend activation E-mail" for a few times and changing email address but no validation email is received till now.
Kindly assist to whitelist my email in your SMTP server. Tks in advance!
Account activation required
Your account using the E-Mail address "email@example.com" is not activated yet.
Please choose how you want to continue.
We are in a similar situation. We have a corporate license and two of the user accounts we have setup are not recieving emails at all.
One of these accounts has not recieved any emails since it was created.
When trying to change the email address of a second account no confirmation email has been sent to the new address.
How can we get these accoumnts working again?