Posted by Former Staff Ravi
Former Staff

How do you think can we automate or improve service queue assignments?

Hi folks,

With the TeamViewer Service Queue, you are able to organize spontaneous customer support on the team. Support requests are collected in the service queue and depicted using a service case. (More information can be found here)

We would like to know from you, how we could improve this feature.

Please let us know your thoughts and ideas. 

Thanks,

Ravi

 

Product Manager, TeamViewer