I get a gray screen when I login on other computer.
I have been using TeamViewer to remotely share my mother's computer screen for some time. She has an iMac and I have a MacBook Pro. Both are running the latest version of macOS and TeamViewer. However, in the last few months, TeamViewer has stopped working properly for us. When I login to her computer, I can see her menu bar, at the top of the window, but the rest of her screen is just gray. I cannot see any of here windows, desctop, etc. Other than the menu bar, I can see nothing of what is on her screen. As an experiment, I tried to share my screen with her and she had the same result.
If I deselect "Remove Wallpaper" in the View menu, then I can see her desktop picture, but I still can't see any of the open windows or icons on her desktop.
On the other hand, I do not have this problem when I use TeamViewer to login to my office computer. It's running Windows 10.
So, can anyone tell me what is going wrong with my connection to my mother's commputer?
Best Answer
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I found the solution while helping my mother install a different program that is also capable of screen sharing.
- Open System Preferences.
- Click on Security & Privacy.
- Click on the Privacy tab.
- In the pain on the left, scroll down to and select Screen Recording.
- Click the check box next to TeamViewer.
Once you have done this, TeamViewer will be able to see and share the screen of the that computer.
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Answers
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I'm having the same issue & it was mentioned that Team viewer 15 and Mac OS X 10.14 & Mac OS X 10.15 have some issues . They posted what to check on Accessibilty and Full Disk Access , I've tried that and still all I see is the Desktop image . No desktop icons, dock or pull down menu items. I'm able to log in to husbands imac running Mac OSX 10.13 and Teamviewer 14..But on our LAN
Whats the fix? I need to help my mom too.
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I found the solution while helping my mother install a different program that is also capable of screen sharing.
- Open System Preferences.
- Click on Security & Privacy.
- Click on the Privacy tab.
- In the pain on the left, scroll down to and select Screen Recording.
- Click the check box next to TeamViewer.
Once you have done this, TeamViewer will be able to see and share the screen of the that computer.
7 -
Same here, but seems no one is answering this. I have seen this problem reported by many persons.
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