I have commercial and personal accounts, personal has problems

Eesa
Eesa Posts: 1
in General questions

I've been using free TeamViewer to access my personal laptop from my work laptop without issues. Recently, my comapny started using commercial TeamViewer, my team and I got credentials to access the commercial account.

Now when I login with my personal account to access my personal laptop I get a message saying "commercial use detected", I don't want to add my personal laptop to the commercial account because other team members have access to that account.

Comments

  • bartlanz
    bartlanz Posts: 315 ✭✭✭

    You will need to contact TeamViewer Support and they can re-flag your personal account as such. I would suggest doing it from your company account so that the reply is quick.

    If my post was helpful, Please throw me a Kudos.
    If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
    Bart Lanzillotti
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