I've made late payment today

mureli_inc
mureli_inc Posts: 1
in General questions

I've made a late payment today and i've noticed that my account now is in free version. Kindly assist

Mureli

Klinik Patel & Kim

 

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  • Ying_Q
    Ying_Q Posts: 2,586 Moderator ☑

    Hi @mureli_inc,

    Thank you for contacting us. 

    As TeamViewer system sometimes may take 24 hours to reflect the paymetn status after receiving the full payment, kindly be patient and try to login TeamViewer licensed account on TeamViewer client for authorised usage again.  Hope it works and thank you for your patience and understnading.

    Warm regards,

    Ying

    Community Moderator/中文社区管理员
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