Invoice

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interchem
interchem Posts: 1
in General questions

We have a problem with amount on invoice. From two months we received invoice with 23 % of tax.  The invoice shoul be issued wothout tax.

Automatic payment whitch is charged from our account is also with 23 percent of tax- its not correct. 

Comments

  • JoshP
    JoshP Posts: 894 Community Manager 🌍
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    Hello @interchem 

    Thank you for your post.

    Please know we are unable to assist in any purchase-related issues here in the Community. The TeamViewer Community is a mostly user-driven community where technical issues and general questions can be answered.

    Please reach out to our licensing teams directly, or you can submit a ticket here, if you log in with your licensed TeamViewer account.

    Thanks in advance!

    Josh P.

    Senior Community Moderator

    ---

  • GarthMaynard
    GarthMaynard Posts: 1 ✭
    edited September 2021
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    HI

    I received an Invoice for the amount of [removed per Community Guidelines] which you have converted to *[removed per Community Guidelines]


    The office rate [removed per Community Guidelines] with all other providers including Microsoft


    Please rectify

  • Ying_Q
    Ying_Q Posts: 2,592 Moderator ☑
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    Hi @GarthMaynard,

    Thank you for contacting us and we apologies for the inconvenience caused.

    Unfortunately that TeamViewer Community Team can not assist with invoice correction.

    Please reach out to TeamViewer Support Team directly OR  submit a ticket here with your licensed TeamViewer account.

    Thank you for your understanding!

    Warm regards,

    Community Moderator/中文社区管理员
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