License dissapeared

AdrianM
AdrianM Posts: 1 ✭
in General questions

I just upgraded my Kaspersky antivirus and after restart, the teamviewer licence is gone. I have to reactivate the licence, but I will lose one activation.

How can the lience be available again?

My Teamviewer licence is for Teamviewer 9

 

Best regards

Comments

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @AdrianM ,

    Thank you for your post and welcome to our Community.

    With regards to your license, please contact our support team in order to assist you individually. I apologize for any inconvenience caused.

    Best regards,
    Yuri

    Former Japanese Community Moderator
Trustpilot

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