Posted by TimHixson
Henagon

Licensing

We are planning on purchasing about 15  Business licenses.  I have tested your application and really like the ability to play Audio files for both users, so both users can listen at the same time.  We would be having our managers and IT Staff use the licensed copies utilizing TeamViewer to work with remote associates throughout the country.  My question, does my remote staff need to have licensed versions or just the non-commercial license?  

 

Thank You,

 

Tim

1 Accepted Solution

Accepted Solutions
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Posted by Former Staff Katharina
Former Staff
Solution

Re: Licensing

Hi Tim, 

Welcome to the TeamViewer Community! 

I am glad to hear that your tests went well and that you like our software :)

TeamViewer only requires a licence on one side of the connection. As long as your IT staff are connecting from licenced devices/accounts, your remote staff could therefore be using the free version. 

If you have any further questions regarding a potential purchase, you are of course welcome to contact our sales department directly. You can either give us a call or submit a ticket on our website:

https://www.teamviewer.com/en/support/contact/

We look forward to hearing from you!

All the best,

Katharina

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3 Replies
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Posted by Former Staff Katharina
Former Staff
Solution

Re: Licensing

Hi Tim, 

Welcome to the TeamViewer Community! 

I am glad to hear that your tests went well and that you like our software :)

TeamViewer only requires a licence on one side of the connection. As long as your IT staff are connecting from licenced devices/accounts, your remote staff could therefore be using the free version. 

If you have any further questions regarding a potential purchase, you are of course welcome to contact our sales department directly. You can either give us a call or submit a ticket on our website:

https://www.teamviewer.com/en/support/contact/

We look forward to hearing from you!

All the best,

Katharina

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Posted by endbase
Henagon

Re: Licensing

Hello,

I'm new to the forum because I have a problem with my free license teamviwewer is stating that it suspected commercial use wich is not true so I filled in a form of declaration and as instructed have send it to service@teamviewer.com but that returns with a message that it's not used any more so that is why i'm posting here now below the declaration i have to send

 

teamviewer.jpg

If somebody can help with this I will be thank full

 

Greetz endbase

Posted by endbase
Henagon

Re: Licensing

thx for removing my picture ! I hope it's getting solved because this is rediculous the way teamviewer reacts to multiple connections to my mother computer helping her with moving to here new house just my 2 cents