Login problems - TV reassigning IDs.

glnz
glnz Posts: 44
in General questions

Hundreds of people can't log in this morning.

In the original thread this morning, TV moderator Esther wrote:

"TeamViewer re-assigned a small number of unique IDs as a precautionary measure. For a short period of time, some users may experience service degradation, which will be resolved as soon as possible. Please see our status page at https://status.teamviewer.com/ for more information."

Then she apparently locked the thread.

Esther - about a year ago, TV fixed my "commercial use" problem.  I'm truly a home use (free) kind of guy, but we have four devices spread around, and TV agreed and re-set us to Free.

Will your "re-assigning unique IDs" cause the "commercial use" problem to come back?

Thanks.

Comments

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @glnz

    Thanks for your support.

    The topic is open for replies. 

    All the best, Esther

    Former Community Manager

  • glnz
    glnz Posts: 44

    Esther - Thanks, but what about my question?

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @glnz

    these topics are not related to each other and a new ID reacts in the same way like the old one.

    Esther

    Former Community Manager

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