I use Teamviewer to remotely manage my mother's Macbook Pro. We don't live near each other so I can't access her machine. I set it up when I visited her and it worked OK but last time it asked her for her password when she started Teamviewer.
Now, I don't know what that is (now) I have tried to reset the password (3 times)but the e-mail to do this hasn't appeared (anywhere including junk)
Actually getting her to even type a password in correctly now is difficult and I was wondering if there was a way to prevent her having to do anything on her machine.
Any help welcome.
I recommend you to set up the unattended access on your mother's computer.
Note : This works for any TeamViewer version.
I hope this could help.
I wish you a good day.
My problem is that the password for my mothr's account is asking for a password, and I don't know what that is. It always used to autocomplete. She tried clicking forgot password but the promised e-mail doesn't appear.
I don't know how to resolve this. I tried logging in to the Teamviewer site as her abd requesting a password change but still no email