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Posted by KC6VRE
Henagon

MAC 10.7.5 Update of TeamViewer Fails

Attempts to update MAC 10.7.5 result in a stalled blue/white stripped bar.  Is there a way around this?

1 Reply
Posted by TeamViewer Staff
TeamViewer Staff

Re: MAC 10.7.5 Update of TeamViewer Fails

Hi KC6VRE,

 If you run OSX 10.7.X on your Mac, the latest version you can get is the version 11 - this is for compatibility reason.

In your case, you have two options :
- upgrade your OSX to be able to use TeamViewer 12
-Download an older version (version 11) on the partner's side

Julia
Senior Support Engineer - 2nd level Support
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