Mac OSX 10.9

calmposer

calmposer Posts: 2

June 2019 in General questions

Hi,

My work computer runs OSX 10.9.5 (Mavericks) and can't be upgraded due to firmware. Does that mean I can't use Teamview with it any longer?

It has TeamViewer 12 which the most up to date version possible. But I get the error 'please update... the reomote teamview version will be deprecated soon... your connection will be stopped after 5 mintues!'

Thanks,

Neil

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Ying_Q Posts: 2,587 Moderator ☑

June 2019

Hi @calmposer

Thank you for your post.

Can you kindly provide the information of operating system and TeamViewer version from both devices please.

Feel free to check this page for more information on supported operating system and version.

Regards

Ying_Q

Community Moderator/中文社区管理员
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calmposer Posts: 2

June 2019

Hi Ying_Q

One system is
OSX 10.9.5
TeamViewer 12.0.139437
Other system is
OSX 10.12.6
TeamViewer 13.2.75536

When clicking 'check for updates' on the older machine says newest version is already installed.
checking the link you sent Teamviewer 12 is supported. However reading this page
https://community.teamviewer.com/t5/Announcements/Updating-to-the-latest-and-greatest-version-of-TeamViewer/m-p/49692#M360
it is seems I can't use Teamview anymore unless I have version 14?

Thanks!

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LenaYVR Posts: 1

December 2019

Any answers to this? I have the exact same problem.

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