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Posted by MassEffectPlaye
Henagon

Mass Effect: Andromeda Issues

Hey,

When playing Mass Effect: Andromeda gamers in general are experiencing an issue. When we press alt+enter to change the game full screen, we get a black screen.

When we go to the tray and exit TeamViewer, the issue is resolved. I figured we'd have more chance of TeamViewer fixing this than EA. Any ideas?

1 Accepted Solution

Accepted Solutions
Posted by MassEffectPlaye
Henagon
Solution

Re: Mass Effect: Andromeda Issues

I actually managed to resolve this problem myself. It's always after I ask for help that I fix something.

Mass Effect Andromeda could start with a black full screen or would turn into a black full screen when alt + enter was pressed. It's possible to exit the black screen and return to windowed mode with alt + enter.

The solution is to click <-> in the Mass Effect: Andromeda window. Select the blue text to disable the quick connect / window sharing, ticking the box to disable the feature for just Mass Effect: Andromeda. Problem solved.

View solution in original post

2 Replies
Highlighted
Posted by Erha-ah
Trigon

Re: Mass Effect: Andromeda Issues

Hello Photon,

Couple of questions:

  • What version of TeamViewer are you running? (I presume 12)
  • Does this issue occur when a TeamViewer session is active or also when TeamViewer is simply idle in the background?

 

1 Reply
Posted by MassEffectPlaye
Henagon
Solution

Re: Mass Effect: Andromeda Issues

I actually managed to resolve this problem myself. It's always after I ask for help that I fix something.

Mass Effect Andromeda could start with a black full screen or would turn into a black full screen when alt + enter was pressed. It's possible to exit the black screen and return to windowed mode with alt + enter.

The solution is to click <-> in the Mass Effect: Andromeda window. Select the blue text to disable the quick connect / window sharing, ticking the box to disable the feature for just Mass Effect: Andromeda. Problem solved.

View solution in original post