Posted by tmmartin307
Henagon

Move licensed Teamviewer to new computer

I have bought a new computer and own a Teamviewer Business Subscription. I downloaded a free version on my new computer to use until I had time to see what I have to do to transfer between computers. How do I do this?

Michelle Martin

1 Accepted Solution

Accepted Solutions
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: Move licensed Teamviewer to new computer

Hi tmmartin307

Thanks for posting.

We have a video that may help here

-To Activate a device to your business licence-
1. Log into the management console (You can do this by clicking the “Page” icon in the computers and contacts list in the software and then “Open management console” if you are signed into the software)
2. Click your profile Name in the top right-hand corner
3. Click Edit Profile
4. Click Licence
5. Use the space provided to enter the device ID of the devices you would like activated.

You can control your 3 devices here.
You will need to click "Exit TeamViewer" in the software and re-open for the Licence to be applied.

I hope this helps :)

-Scotty

Senior Moderator
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4 Replies
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: Move licensed Teamviewer to new computer

Hi tmmartin307

Thanks for posting.

We have a video that may help here

-To Activate a device to your business licence-
1. Log into the management console (You can do this by clicking the “Page” icon in the computers and contacts list in the software and then “Open management console” if you are signed into the software)
2. Click your profile Name in the top right-hand corner
3. Click Edit Profile
4. Click Licence
5. Use the space provided to enter the device ID of the devices you would like activated.

You can control your 3 devices here.
You will need to click "Exit TeamViewer" in the software and re-open for the Licence to be applied.

I hope this helps :)

-Scotty

Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?
Posted by tmmartin307
Henagon

Re: Move licensed Teamviewer to new computer

Thank you very much - just what I needed. All sorted now.

Highlighted
Posted by jsingle
Photon

Re: Move licensed Teamviewer to new computer

This is what I want to do but i get an error saying I have exceeded count.  I have deleted all previous connections but still cannot move license to new pc.

1 Reply
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: Move licensed Teamviewer to new computer

Hi jsingle

This means you have exceeded your 10 moves.

please give us a call or submit a ticket so our support team can assist you

-Scotty

Senior Moderator
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