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Jann33
Jann33 Posts: 2
in General questions

I want to add a computer but I get "Install limit reached" error. When would like to "Replace existing device" in my account 0 computers.

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  • Natascha
    Natascha Posts: 1,591 Moderator ☑

    Hi @Jann33 

    Thank you for your post. 

    Sounds like you bought the Business license. 

    You have the possibility to activate the license on up to 3 devices. Please choose the 3 devices properly. The remaining moves should be used to replace devices if they are broken or such. 

    I kindly ask you to contact our support team. They are happy to assist you in this case :) 

    Wish you a great day and all the best, 
    Natascha

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

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