Posted by DiegoAlvarez26
Henagon

No se instala TeamViewer en Windows 7, mensaje de error

No se ha podido iniciar el servicio TeamViewer. La instalacion continuará.
1 Reply
Highlighted
Posted by TeamViewer Staff
TeamViewer Staff

Re: No se instala TeamViewer en Windows 7, mensaje de error

Dear @DiegoAlvarez26,

This issue you described could be caused by corrupted registry keys left behind by a faulty installation, or a Windows update.

Please try the following:

-Remove any versions of TeamViewer via the add/remove programs option from Control Panel.

-Go to Regedit: remove the full TeamViewer folders located in
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\]
[HKEY_CURRENT_USER\SOFTWARE\]

and if there the folder "TVInstallTemp" (also located in [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\] )

-Also, please delete the entire TeamViewer folder located in %temp%

-Restart the machine.

-Download a fresh copy of Teamviewer from our website (https://www.teamviewer.com/en/download/windows/) and copy the installation directly under C: then disable temporarly your Antivirus and right-click on the installation and select "Run as Admin".

I hope this solves the issue.

Giovanni

Giovanni
Enterprise Solutions Engineer

If my reply answered your question, help out other users and click the "Accept as a Solution" button below.
You can also say thanks by clicking on the "Thumbs Up" button! (Kudo)