No se instala TeamViewer en Windows 7, mensaje de error

No se ha podido iniciar el servicio TeamViewer. La instalacion continuará.

Comments

  • Giovanni
    Giovanni Posts: 49 [Former Staff]

    Dear @DiegoAlvarez26,

    This issue you described could be caused by corrupted registry keys left behind by a faulty installation, or a Windows update.

    Please try the following:

    -Remove any versions of TeamViewer via the add/remove programs option from Control Panel.

    -Go to Regedit: remove the full TeamViewer folders located in
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\]
    [HKEY_CURRENT_USER\SOFTWARE\]

    and if there the folder "TVInstallTemp" (also located in [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\] )

    -Also, please delete the entire TeamViewer folder located in %temp%

    -Restart the machine.

    -Download a fresh copy of Teamviewer from our website (https://www.teamviewer.com/en/download/windows/) and copy the installation directly under C: then disable temporarly your Antivirus and right-click on the installation and select "Run as Admin".

    I hope this solves the issue.

    Giovanni

    Giovanni
    Senior Enterprise Solutions Engineer