No sure if someone is signing onto my phone and accessing my personal data. I have the log info?

  

2017/07/20 23:06:59.604 20037-20063 I/TeamViewer CKeepAliveClientClient::HandleStartKeepAlive: doing nothing, state = 1
2017/07/20 23:06:59.878 20037-20063 I/TeamViewer CKeepAliveClientClient::HandlePing(): success
2017/07/20 23:06:59.879 20037-20063 I/TeamViewer Activating Router carrier
2017/07/20 23:06:59.883 20037-20063 I/TeamViewer CProcessCommandHandlerMasterConnect[14]::CreateMasterConnect(): master2.teamviewer.com:5938, Connection 14, proxy=''
2017/07/20 23:07:00.367 20037-20061 I/TeamViewer CProcessCommandHandlerMasterConnect[14]::HandleMasterConnect(): Sending MasterCommand addonchannels=0&client=TVQS&f=Login&gw=0&gwlevel=400&hideonlinestatus=0&httpout=0&ic=-1735395366&id=616945968&iguid={a32bbc62-362b-4501-95b9-44be1bf8e5f6}&language=en&licensetype=10000&mid=m2c0e3d18c33735709007296843~<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~9be1cf3bc8df799342a6f8b60099d199&midf=32&midhistory=0x768_2c0e3d18c337_35709007296843|m2c0e3d18c33735709007296843~<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~9be1cf3bc8df799342a6f8b60099d199&midv=1&noofactivekeepalive=0&os=And7.0&port443out=0&rhash={505446aa-d928-03ab-f023-d7ce74e8b0fc}&runtime=0&smidv=1&sro=0&supportedfeatures=1084623760&tcpout=1&usednsnames=1&v=11.0.4766 QS
2017/07/20 23:07:00.529 20037-20064 I/TeamViewer CProcessCommandHandlerMasterConnect[14]::ReceivedMasterResponse(): Received MasterCommand OK_10000_-_2__server18309.teamviewer.com:5938_33117_1_-1_0.0.0.0__185.188.32.12_185.188.32.2_0_616945968_1_0_0_0_64749433__server26302.teamviewer.com,server20102.teamviewer.com,server24706.teamviewer.com,server25205.teamviewer.com,server18102.teamviewer.com,server18201.teamviewer.com,server18301.teamviewer.com,server18402.teamviewer.com_ef/bAwgAAA==_
2017/07/20 23:07:00.529 20037-20064 W/TeamViewer TcpCarrierBase[14]::SendCompleteQueue(): No Connections, Type_Tcp, Dir_Outgoing, Ending 0, SendQueue 1, CurrentSendQueue 0, SendCache 0
2017/07/20 23:07:00.529 20037-20064 W/TeamViewer CKeepAliveClient::HandleLoginUserAnswer(): KeepAliveServer server18309.teamviewer.com:5938
2017/07/20 23:07:00.529 20037-20064 I/TeamViewer Activating Router carrier
2017/07/20 23:07:00.530 20037-20064 I/TeamViewer Carrier[14]::EndCarrierInternal(): ClientID: 0 SupportsEndSession: 0, SupportsCCmd2: 0, SessionType_MasterConnect, SendQueue: 0 (4 Bytes), CurrentSendQueue: 0 (0 Bytes), SendCache: 0 (0 Bytes)
2017/07/20 23:07:01.062 20037-20061 I/TeamViewer KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to server18309.teamviewer.com successful
2017/07/20 23:07:01.364 20037-20064 I/TeamViewer KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to server18309.teamviewer.com initialized
2017/07/20 23:07:01.364 20037-20064 E/TeamViewer KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 556812408 (IP: 2607:f0d0:2002:2f::9), SendQueue 0 (0 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 15
2017/07/20 23:07:01.364 20037-20064 W/TeamViewer KeepAliveSession::SendCompleteQueue(): SendQueue: 0 (0 Bytes), RemoteSession 15 (ClientID 556812408)
2017/07/20 23:07:01.525 20037-20064 I/TeamViewer CProcessCommandHandlerKeepAliveClient[15]::ReceivedCmdBuddy(): CC=3 CT=35
2017/07/20 23:07:01.525 20037-20064 I/TeamViewer TVRouterClock Schedule next request in 0 seconds
2017/07/20 23:07:01.525 20037-20064 I/TeamViewer TVRouterClock Schedule next request in 0 seconds
2017/07/20 23:07:01.529 20037-20064 I/KeepAlive Online
2017/07/20 23:07:01.531 20037-20063 I/TeamViewer Account::UpdateState: KA = 1, active = 1
2017/07/20 23:07:01.536 20037-20037 I/TeamViewer Account::SetLoginState: new state: 2
2017/07/20 23:07:01.674 20037-20064 I/TeamViewer TVRouterClock: received router time: 20170721T030701.271985
2017/07/20 23:07:01.702 20037-20064 I/TeamViewer TVRouterClock Schedule next request in 43200 seconds
2017/07/20 23:12:54.177 20037-20037 I/TVApplication Configuration changed
2017/07/20 23:12:55.003 20037-20037 I/BaseActivity update main activity
2017/07/20 23:12:55.151 20037-20037 W/SessionManager getCurrentConnectionMode: no session properties
2017/07/20 23:13:00.583 20037-20037 I/TVApplication Configuration changed
2017/07/20 23:13:00.728 20037-20037 I/BaseActivity update main activity
2017/07/20 23:13:00.790 20037-20037 W/SessionManager getCurrentConnectionMode: no session properties
2017/07/20 23:13:02.029 20037-20037 I/TVApplication Configuration changed
2017/07/20 23:13:02.160 20037-20037 I/BaseActivity update main activity
 
 
 
image
Click here to Reply or Forward
 
 
 
7.79 GB (45%) of 17 GB used
Last account activity: 49 minutes ago
Details
 
 

Comments

  • Also having a similar concern...  Got this from my log file.  This has happened twice with different IDs yesterday. Unfortunately I cannot talk with TeamViewer on the phone about this or submit a ticket, as I am a free user.  I just installed TeamViewer 13 on a laptop and was told on the same day that someone locked the owner out of the machine, was reading through emails, looking at pictures, etc.  The only way to regain control of the machine was to do a forced shut down.  Any feedback on this would be great.  I am happy to post more of the info log if need be.  Thanks.

    2017/12/07 21:24:30.925  6236  5916 S0!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 357257244 (IP: 0.0.0.0), SendQueue 0 (0 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 17
    2017/12/07 21:24:30.925  6236  5916 S0!  KeepAliveSession::SendCompleteQueue(): SendQueue: 0 (0 Bytes), RemoteSession 17 (ClientID 357257244), Time: 0 ms