Posted by ThomasPe
Henagon

No validation E-mail received

Hello

I'm trying to get my email adress activated for my TeamViewer account that I have created a few hours ago. However, even having asked to re-send the activation email multiple times, I don't receive one. I am positive that the email address is correct and also nothing ends up in my spam folder.

Is the activation email service currently having problems?

Best regards

Thomas

2 Replies
1 Accepted Solution

Accepted Solutions
Posted by Moderator Moderator
Moderator
Solution

Re: No validation E-mail received

Dear @ThomasPe,

Thank you for your post.

I forwarded your questions to my colleagues. Can you please respond to the email you received?

If there are any further questions, please do not hesitate to contact us again :) 

Best,
Natascha

2 Replies
Posted by Moderator Moderator
Moderator
Solution

Re: No validation E-mail received

Dear @ThomasPe,

Thank you for your post.

I forwarded your questions to my colleagues. Can you please respond to the email you received?

If there are any further questions, please do not hesitate to contact us again :) 

Best,
Natascha

Posted by hej1
Digon

Re: No validation E-mail received

Hi all

I have the same problem with my original account (this is just a temporary account to be able to write this.)

I can not use the software, the management console or the forum. All systems saying that a confirmation mail will be sent, but I do not receive any. (Checked spam etc.) And I can not activate two-way activation then I can not log in...

I have been using TeamViwer Free for some years, and have never had this problem.

My guess is that it is some probem with my original accont that is blocked.

Please advice!

Thanks in advance!
/ Hans

ps. I have started a new post with the same question.