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Posted by StevenPatterson
Henagon

Not receiving activation email

Hi, I've asked for activation email to be resent, but have received nothing. It's not in spam folder. Could someone help?

Tried with two dfferent email addresses.

 

Thanks

 

Sorted out problem email now received.

7 Replies
1 Accepted Solution

Accepted Solutions
Posted by Moderator Moderator
Moderator
Solution

Re: Not receiving activation email

Hello @StevenPatterson

Thank you for your message.

We are glad that you finally received the email.

We wish you a good week.

Best

Jean

French Community Moderator
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7 Replies
Posted by Moderator Moderator
Moderator
Solution

Re: Not receiving activation email

Hello @StevenPatterson

Thank you for your message.

We are glad that you finally received the email.

We wish you a good week.

Best

Jean

French Community Moderator
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Posted by juston1979
Photon

Re: Not receiving activation email

I am having this issue as well, I am not reciving an activation email for my account

Posted by Moderator Moderator
Moderator

Re: Not receiving activation email

Hello @juston1979

Thank you for your message.

I confirm that your account has already been well activated. You don't need an activation link to use your TeamViewer account.

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers

Jean

French Community Moderator
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Posted by Stepple
Electron

Re: Not receiving activation email

Having the same issue! After calling supprt; they said they couldn't help me???

Posted by Moderator Moderator
Moderator

Re: Not receiving activation email

Hello @Stepple

Thank you for your message.

It's normal that you do not receive the activation e-mail as your account is also correctly activated.

Best,

Jean

French Community Moderator
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Posted by Stepple
Electron

Re: Not receiving activation email

I bought a license for my Developer.

How does he activate his version?

 

Posted by Moderator Moderator
Moderator

Re: Not receiving activation email

You will find all the information you need in our Knowledge Base article here: How to activate your license

Best,

Jean

French Community Moderator
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