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Posted by Franckcdr
Photon

Old Professional Licence, can't reinstall public version

Hello,

How reinstall Teamviewer in public version, when I'm already use a Teamviewer professional version ?

The professional version don't run now. It has got to my old job.

When I want install the public version, Teamviewer refuse to run and inform me that my licence is not valid.

Thank's for your help.

Franck

1 Reply
1 Accepted Solution

Accepted Solutions
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Old Professional Licence, can't reinstall public version

Hi Franckcdr,

Please read this post  and send us the form which is linked in the article :) Please write in the comment field, that you have used it for business but you want to use it private now.

Julia
Senior Support Engineer - 2nd level Support
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1 Reply
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Old Professional Licence, can't reinstall public version

Hi Franckcdr,

Please read this post  and send us the form which is linked in the article :) Please write in the comment field, that you have used it for business but you want to use it private now.

Julia
Senior Support Engineer - 2nd level Support
Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button.

View solution in original post