One way connection ?

Etienne
Etienne Posts: 3
in General questions

Hi All,

I'm facing a strange issue, and I don't know how to figure it...

I have two computers that can cross connect.

From the first one to the second one, all is working fine. But when I tried to connect to the first one from the second one, even if all the statuses are gree, I can't connect... I got a "unable to connect : unknown reason"...

As a tip, I am working with the second computer in a company that uses websens to blakclist sites. Could it be possible that the service deny be the consequence of a blacklisting of the teamviewer ID servers ? If so, how to connect without using them ?

Could someone help ?

Thanks

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Comments

  • iainwels
    iainwels Posts: 121 ✭✭

    Hello Etienne,

    Is one of the teamviewer license a business license, becouse then i know what the problem is. With a free license you can not access a business license.

    I hope this helps,

    Thank you for using teamviewer.

    With kind regards, Met vriendelijke groet,
    Iain Wels,
    ICT-Support
    If you found this helpfull please verify it as an solution, so it could help other people
  • Etienne
    Etienne Posts: 3

    Hello,

    No, I'm not in this case. Both versions are free versions.

    I noticed a new information that may be help to find the solution: When I'm using another network (a WiFi one in my case), it works. But if I stay/use the cable network that use Websense, I can't connect the way described...

    Thanks trying that... :)

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