PANIC Teamviewer 6 you are using a trial for an old version (but with a valid license)

sinapsi
sinapsi Posts: 2
edited May 2023 in General questions

Dear all,

my teamviewer 6 give me this message and i cannot enter in the my controlled pcs.

i never see this message in year of usage,

Could you help me?

thank you.

screenshot.png

 

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Comments

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @sinapsi ,

    Thank you for your post.

    We are asking our users trialing the software with older versions of TeamViewer to update to the latest version of TeamViewer, in order to continue using the software. 

    However, if you are Licensed customer, you can remain using their purchased version in accordance with the product lifecycle policy.

    if you have a license, please contact our support team in order to assist you to activate your license. Hope this will be helpful.

    Best regards, Yuri

    Former Japanese Community Moderator
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