Password is re-setting, getting kicked off of teamviewer

Hi,

 

I am working remotely and using teamviewer to access our work's server. For some reason, I keep getting kicked off of Teamviewer. The password will re-set on it's own and I'm not able to log back in. Does anyone know how to troubleshoot this?

 

Thanks,

Nina

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Comments

  • JeanK
    JeanK Posts: 6,973 Community Manager 🌍

    Hello @ninap,

    Thank you for your message. ?

    In order to connect to your work server, you need to activate a TeamViewer license on your account.

    Using the free version will kick you out a fter a few minutes/seconds.

    Best,

    Jean

    Community Manager