Please help. I have been hacked

Gotchabetchez93
Gotchabetchez93 Posts: 1
in General questions

Please contact me support. I have a crazy ex girlfriend stalking and spying on me. I have the logs to prove it. 

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Comments

  • Twenmod
    Twenmod Posts: 1

    I dont think teamviewer can help you with this you should change your teamviewer password and dont give anybody acces that you dont trust :) 

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @Gotchabetchez93 ,

    I am sorry to hear what happened to you.

    If you need help and you need to report to our team, we would recomend to report what happened to you via this page: Report.

    But before reporting this case, please make sure to change the TeamViewer password for incoming connections both for the random password and your password for unattended access.

    How to change for the random password: 

    As @Twenmod  also mentioned in this thread, we would recommend to change your password. If you would like to change the random password manually you can hover with the mouse over the password field and a circle-arrow appears. Click the arrow and choose Create new random password.

    password.PNG

     

    How to change your password for unattended access:

    The personal password is a password defined by you. If you enter a password, you will be able to use that password anytime in place of the randomly generated temporary password to access this computer (unattended access). 

    Under Extras --> Options --> Security--> Under Personal password (for unattended access) --> Password --> Type in your password --> Confirm password  Repeat your chosen password to confirm it --> click OK

    The password you are choosing will never be visible to you or anybody else. Instead of the password you will see black dots. 

    You can remove the password by deleting the black dots. personal password 2.PNG

     

    Thanks and stay safe,
    Yuri

    Former Japanese Community Moderator
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