Pop up Message "A New Version is Available.Click on the button to update to ..."

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Posted by
Henagon

Pop up Message "A New Version is Available.Click on the button to update to ..."

Hi folks. I'm supporting a small NGO and one of my users is getting the following message, sometimes (I couldn't find a trace of it when I logged into his machine the following day.) Here is a screen shot. image001.png

I have never had this pop up on my machine, nor have any of the other users. I've looked for settings for this, but been unable to find one. Can anyone point me to how to shut this off? Running on Windows 10, a standard Dell laptop.

3 Replies
3 Replies
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Posted by
Photon

Re: Pop up Message "A New Version is Available.Click on the button to update to ..."

I'm having the same problem! 

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Posted by
Photon

Re: Pop up Message "A New Version is Available.Click on the button to update to ..."

Same for me, and on multiple machines. Is this legit or some kind of scam?

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Posted by
Photon

Re: Pop up Message "A New Version is Available.Click on the button to update to ..."

I just started seeing this today.  Is anyone from Teamviewer checking these forums?  With the first report of this issue having been months ago it's kind of strange not to see some kind of a response.  Maybe a support call needs to be initiated...