Remote Control on Teamviewer 10.

Options
Annema
Annema Posts: 1
in General questions

My mom has a TV 10. on her IPAD and i have installed the same on my Mac.

I can connect but only get her dashboard info, screenshot options, and no remote control nor view of her screen. I have no other way of helping her deal with her IPAD. Any idea why i don't get the remote control option?

Thanks

@TeamViewer Dashboard in connections to mobile devices 

Screenshot 2020-04-16 at 21.00.41.png

Tagged:

Comments

  • Vatsilidis
    Vatsilidis Posts: 655 ⭐Star⭐
    Options

    Hi @Annema 

    IPad's Operating system (iOS) does not offer remote control of the device, only offers the screen sharing, so you can only see what your mom doing on the iPad.

    To achieve that you must enable it to the iPad by looking at this related post.

    Best regards

  • Smkain02
    Smkain02 Posts: 1
    Options

    NO my ?? can us every use this software on a Ipad????

    @Annema wrote:

    My mom has a TV 10. on her IPAD and i have installed the same on my Mac.

    I can connect but only get her dashboard info, screenshot options, and no remote control nor view of her screen. I have no other way of helping her deal with her IPAD. Any idea why i don't get the remote control option?

    Thanks

    @TeamViewer Dashboard in connections to mobile devices 

    Screenshot 2020-04-16 at 21.00.41.png

     

Trustpilot

Categories

This Week's Leaders