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Posted by crider
Henagon

Remote Update Forcing Beta v13?

Hello, we are running v12.x and have a subscription-based license.  Since the Beta 13.x version was released, we can no longer remote update client machines from older versions of TV to v12.  The only option presented for remote update is Beta 13.  Why am I no longer able to update remote clients to v12?  It seems silly to force customers to push a BETA product in production.  Please advise, thanks!

2 Replies
2 Replies
Posted by Former Staff Jonathan
Former Staff

Re: Remote Update Forcing Beta v13?

Hi @crider,

Thanks for your post!

Please have a look at the following thread to see what other users are saying about your topic.

https://community.teamviewer.com/t5/TeamViewer-13-Beta/Welcome-to-the-new-TeamViewer-13-Beta-Board/t...

I have also added your account to the feature request that was created for this topic.

All the best,

Jonathan

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Posted by crider
Henagon

Re: Remote Update Forcing Beta v13?

Thanks Jonathon.  Hopefully, this will be addressed very soon.