I'd like to remote control my Samsung Galaxy Tab S3 device (android) with Team Viewer 12 (up to date). Connection works fine with TeamViewer QuickSupport (Samsung) but unfortunately I can not use the mouse to control the device. Any suggestions?
Are you using the Samsung version of the Host/QuickSupport app?
If you use the standard host, even if you have the "Samsung Add-On", This will not allow control on newer Samsung devices. Please check the play store for the Samsung labeled versions.