Requesting ID details related to the investigation

Eranda1987
Eranda1987 Posts: 1
in General questions

 Dear Sir/Madam

We want to know about following ID ( [ID removed] - Attached relevant incoming log) which remotly logged in to Lagoon Paradise Beach Resort- Tangalle,Sri Lanka & deleted some valuble data on 04th of July 2017.

They made a complain to Tangalle Crime Branch under     & In our branch - case No ITD/T/CC/TV/01/30/2017.

Their IT Manager unstalled Team viewer on that day also & due to that we couldn't take the log file on that day.But also we got the incoming log & forwarding you to give following details.

  1. Relevant IP address
  2. User's Location
  3. User device details
  4. session details
  5. Other

Thank you

Law Enforcement Officer,

Information Technology Division,

Sri Lanka Police - Tangalle Unit

 

Comments

  • Reyhan
    Reyhan Posts: 269 Staff member 🤠

    Dear @Eranda1987

    Thank you for your post. I am sorry to hear that. Unfortunately, I can't help you in the community. 

    I would recommend and ask you to send the logfiles and all information you have to privacy@teamviewer.com

    Thank you.

    All the best
    Reyhan

     

    Did my reply answer your question? Please accept it as a solution to help others, Thanks.
    Reyhan
Trustpilot

Categories

This Week's Leaders