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Posted by
Henagon

Rollback framework could not be initialized

Always when try to Install Teamviewer on wiindows 10 I get the Error Message:

'Rollback framework could not be initialized' and installation is aborted.

What can I do ?

7 Replies
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Posted by
Henagon

Re: Rollback framework could not be initialized

Tried running as an administrater and didn't work

Posted by
Digon

Re: Rollback framework could not be initialized

same thing here... was anyone succesful in findind a solution ? 

1 Reply
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Posted by
Photon

Re: Rollback framework could not be initialized

It didn't work if I use Administrator option when installation is launched.

But it worked well if I run "TeamViewer_Setup_fr.exe" file in the following way: right-click on the file and select "Run as administrator"...

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Posted by
Photon

Re: Rollback framework could not be initialized

this worked for me:
windows + R and type appwiz.cpl

go to windows features and enable all the .net frameworks, open and enable all inside net frameworks, 3.5 and 4.x then after it finishes try to install/update your teamviewer, should work

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Posted by
Photon

Re: Rollback framework could not be initialized

Hi, I have tried all versions of "fixing" this and still nothing. Any way to get someone in support to take a look over TEAMVIEWER - I have a purchased a license and cannot use it, very annoying! Is there a way to contact someone directly with a live chat? Please Please I can't keep going round in circles!

It's not the animals, it's the people
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Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: Rollback framework could not be initialized

Hi @SaraCats 

Thank you for your post. 

If you bought a license, you have always the possibility to call our support team

My colleagues are happy to assist you. 

I wish you a great day and all the best, 
Natascha

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Posted by
Photon

Re: Rollback framework could not be initialized

Hello Natascha,

thanks for replying. I waited to be nr. 1 in the telephone support and then got the "leave your information" voice. So that way is unfortunately not working. Can I open a support ticket to have someone call me tomorrow? I am no further forward in receiving support from TV. 

Thanks Sara

It's not the animals, it's the people