Announcements

********

First Step Guides

********

  1. Are you new to TeamViewer and Home Office and need some help? Check out our FAQ here.
  2. New to the Remote Access Plan? Find our first steps FAQ here.
  3. Are you new to blizz and online meetings or classes and need some help? Check out our FAQ here.

********

Highlighted
Posted by
Digon

Samsung tablets remote connection password

Hello all, we have deployed Samsung Teamviewer Host in several tablets to do remote support, but every time we try to make a connection it prompts for a password (that we don´t know). 

In the management console a Host module for Android is in place, and we use it to register all tablets to our licence. How can we skip password prompts from happening?

Thanks in advance.

Gonzalo

1 Reply
Posted by
Digon

Re: Samsung tablets remote connection password

Hello again, just a heads-up...

If we use the auto assignment URL provided in the host module we get the password prompt.

But if we assign the tablets manually (username & password) it works as expected, no password asked.

regards