Service Camp included in Premium License?

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FrancescoF
FrancescoF Posts: 4
in General questions

Just curious to know if the new servicecamp will be included in Premium License. Now I'm on the Trial version but my company got a Premium Account.

Francesco F.

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  • Esther
    Esther Posts: 4,052 Former Community Manager
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    Hi @FrancescoF

    Thanks for your question.

    Yes - servicecamp is included in all Premium and Corporate subscription plans.

    Did you already see the servicecamp area inside our community? Here you´ll find additional useful information.

    Thanks and best, Esther

    Former Community Manager

  • FrancescoF
    FrancescoF Posts: 4
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    Hi @Esther and thanks for your quick reply. For sure I'll take a look at the link you suggest. I'm studying Service Camp in order to use it for our tech assistance.

    Francesco F.
  • FrancescoF
    FrancescoF Posts: 4
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    Hi Ester,

     

    I have another question you may help me:

    I would like to know if can be integrated with external services. For instance: I need to set up a 50 hours assistance carnet and I would like service camp to automatically scale the hours from the carnet once the ticket is closed. Is it possible? I usually sell 25-50 hours assistance and this service would be really helpful and timesaving

    Francesco F.
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