Posted by rgarland67

Simple question about a channel

We have a corporate license, which has 3 channels associated with it.  Does this mean that we can have only three live sessions going at a time, across all users?  Or is it three channels max per user?

1 Reply
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: Simple question about a channel

Hello @rgarland67 

Thank you for your post.

The Corporate License contains three channels in total, which means that you can have three concurrent sessions - three technicians at three different workstations are able to work with TeamViewer at the same time. If a fourth user on the license attempted to make a connection, they would be informed there are no available channels and would be asked to try again later.

Hope this helps!

Josh P.
Senior Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区) |  German Community (Deutschsprachig) | French Community (Communauté française) | English Community | Spanish Community (Comunidad española)