Announcements

Shape the future of the TeamViewer product with our Product Team. Click here to join!

Highlighted
Posted by yborisov
Photon

Sorry, an error occurred while processing your request

Hi,

I am trying to create two factor authentication but on validation security code step I get this error: Sorry, an error occurred while processing your request. 3kwKD6/7af35060/111017

Regards,

Yordan Borisov

2 Replies
2 Replies
Posted by robn77
Henagon

Re: Sorry, an error occurred while processing your request

In addition I was having problems using my two factor. It kept giving me the code was invalid error. I turned off Two Factor using the recovery code and tried setting up Two Factor again and got the original poster's error.

Posted by Aisyx
Photon

Re: Sorry, an error occurred while processing your request

I continue to receive this error as of December 14, 2017. The first 2/3 of the error code are the same as OP's, except that the last 1/3 seems to change each time.

 

Ais