Starting QuickSupport Session without Input or ID from Partner

Dave5
Dave5 Posts: 2
in General questions

All:

I am trying to remotely control my 88 year old mother's Android Tablet with QuickSupport to assist her with emails, internet, etc.   She is not capable of giving me the ID to start the session.  Is there a way to start a TeamViewer session with no input from the remote Partner?

Thanks in advance for your advice.

Dave

Orange Park, Florida

 

 

Comments

  • Ying_Q
    Ying_Q Posts: 2,584 Moderator ☑

    Hi @Dave5 ,

    Thank you for your post.

    You may try QuickSupport with select the setting of Automatically add users to a group of your Computers & Contacts list. This setting will automatically save and show the status of TeamViewer QuickSupport under your saved group.

    Hope it helps.

    Ying_Q

    Community Moderator/中文社区管理员
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