Posted by mvo
Henagon

TeamViewer problem with MacOS Sierra, generates IOReturn IOAccelSurface2::surface_unlock_options

hi, 

I see dozen errors like this generated per second:

Problem 10:31:54.180203 +0100   kernel  IOReturn IOAccelSurface2::surface_unlock_options(enum eLockType, uint32_t): surface is not locked.
 
also this: 
 
This happens on MacMini (Mid 2011), running MacOS Sierra latest release.
 
I'm using latest version of TeamerViewer 12
 
thanks
 
Marc
5 Replies
5 Replies
Posted by classicevo
Henagon

Re: TeamViewer problem with MacOS Sierra, generates IOReturn IOAccelSurface2::surface_unlock_options

I too am having the exact same issue with teamviewer version 12. Since I am a licensed users I have created a support ticket. I will let you know their reply.

Posted by IggyBlue
Henagon

Re: TeamViewer problem with MacOS Sierra, generates IOReturn IOAccelSurface2::surface_unlock_options

Hi, did you get a solution to this? I'm experiencing what seems to be related.

Thanks,

Michael

Michael Maes
MAESterpiece Productions
Wildlife Cinematographer
http://www.michaelmaes.com

WPN-Forged HELIUM 8K #140 – WPN-W DRAGON 6K #572 – WPN-W HELIUM 8K #900 | Zeiss CP.2 – Zeiss CZ.2 – Canon CN20x50 – Nikonos R-UW | Nauticam WPN-LT – Gates DEEP "NIKONOS" WEAPON
Posted by mvo
Henagon

Re: TeamViewer problem with MacOS Sierra, generates IOReturn IOAccelSurface2::surface_unlock_options

HI IggyBlue,

So far I haven't heard anything yet. It is just waiting when TeamViewer sends out a new version that fixes this. I haven't checked the latest release.

best,

Marc

Posted by IggyBlue
Henagon

Re: TeamViewer problem with MacOS Sierra, generates IOReturn IOAccelSurface2::surface_unlock_options


@mvo wrote:

HI IggyBlue,

So far I haven't heard anything yet. It is just waiting when TeamViewer sends out a new version that fixes this. I haven't checked the latest release.

best,

Marc


Thanks for the update, Marc!
I installed the version some 2 weeks ago, so I suppose it's the latest-ish.
I'm just "a mere mortal" so it's the (amazing) free version.

Should you hear anything back from the support team, your feedback would be kindly appreciated.
Have a great weekend,
Michael

Michael Maes
MAESterpiece Productions
Wildlife Cinematographer
http://www.michaelmaes.com

WPN-Forged HELIUM 8K #140 – WPN-W DRAGON 6K #572 – WPN-W HELIUM 8K #900 | Zeiss CP.2 – Zeiss CZ.2 – Canon CN20x50 – Nikonos R-UW | Nauticam WPN-LT – Gates DEEP "NIKONOS" WEAPON
Posted by classicevo
Henagon

Re: TeamViewer problem with MacOS Sierra, generates IOReturn IOAccelSurface2::surface_unlock_options

Hi guys,

I never heard back from support and the Mac that was having the issue is no longer available to me for further troubleshooting. So I will leave this for the time being.

Thanks