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Posted by
Henagon

teamviewer licence expired

Actually my laptop"s timezone wass disturbed due to which teamviewer thought that i am using it commercially and expired my licence. what should i do?

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Posted by
Henagon

session has timed out and will be closed

Hi Sir ,
i have this problem comes new to my teamviewer , i have a personal use , but it sem that the teamviewer read it is a comirecal , please help me to fix it

1- session has timed out and will be closed

2- this was a free seassion sponseored by teamviewer


thanks in advance
best regards
Aref

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Posted by
Henagon

PC linked to Account

Hi all,

I was using company lap top which is now my personal lap top.
On it I had paid company license.
Now LT is my personal with same name, and I inserted my personal account, also re-installed TV. But it looks like TV still recognizes name of the PC and it asks for my company license.

Do we have some solution for this?

Thanks and BR,

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Posted by
Henagon

TeamViewer 13 commercial usage detected

Well this problem started since when I updated my TeamViewer to version 13. I am a college student and use Teamviewer mainly with friends to complete assignments  and sometime chilling listening to music and watching video in 1 screen. but after updating to 13 I can't use it as whenever I try to connect to other person or someone else tries to connect to me. they or me get this weird commercial usage detected message. I need help.  

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Posted by
Digon

Re: TeamViewer 13 commercial usage detected

I was getting the message too, for several days, but now it is gone. I did nothing I know of to fix that.
I never had any problem connecting though.
I use it through my home network and with my phone.
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Posted by
Henagon

Davilote

Me aparece continuamente una ventana de sospechas de uso comercial, cuando puedo asegurar al 100% de que no hago uso comercial del programa. De hecho, hoy me ha aparecido cuando estoy trabajando con dos ordenadores de mi propiedad ayudandome de teamviewer para pasar archivos del uno al otro. Ruego ayuda sobre este tema. Gracias

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Posted by
Photon

TeamViewer 13 licence of private user

Hello

I have installed at first the team viewer as a commercial user and the licence was expired. Then, I re-installed the programm as a private user, but it still asks the licence, probably cause it remembered my PC ID. Could help me with this issue, please?                                                          

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Posted by
Electron

installation problems

I recently replaced my home computer and when installing team viewer I must have accidentally registered as commercial user.  Every time I try to log into team viewer it is telling me that my free trial period is over and I must buy a license.  I have deleted the program and reinstalled it and Team Viewer is still giving me the same message. How can I correct this mistake??

 

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Posted by
Henagon

Re: TeamViewer 13 licence of private user

my ID is [REMOVED BY MODERATOR] I subscribed to team vewer for personal use shortly thereafter requires a license considers my subsciption as commercial, I need personal non commercial access how can I go back to non commercial free use of team vewer.
I shall awaite to hear from someone for assistance
Thank you
Serge Isabelle
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Posted by
Henagon

Re: problem with trial i can t use team viewer

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Posted by
Photon

using TeamViewer commercially??

Hi. because I own computers at different locations (Croatia, DE) I often use TeamViewer for maintenance work. I also support my parents, as they have little knowledge of computers and need help. For some time now I have received a message that I am using TeamViewer commercially, but this is not the case. I use the program only privately. Is it possible to disable the messages or to remove the 5 minute limit?


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Posted by
Henagon

Free license

Hi, I've recently changed my computer, and I've installed version 12 for personal use, but when I open it, it tells me that the trial period has expired, so I can not continue. Does anyone know how I can activate the free version? I also tried to download version 10, but when the installation starts I still load 12 :smileyfrustrated:

Thanks

Raffaele

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Posted by
Electron

I've been using TeamViewer years to connect to my home PCs - now it suspects commercial use!

I had a nasty suprise this morning. I've a self confessed geek and have about 15 PCs and laptops running. Some are on 24/7 (dont even ask about the electric bill!). Most of the PCs are set up to do a specific thing  -scanning photos from a dedicated scanner. Another is only for photo editing (I have literally thousands of oly family pictures and slides I'm digitizing). Another computer is only for accessing the home security system. It's overkill but I feel better that if one PC were to crash, it's function is backed up by another and I don't have "all my eggs in one basket". Anyway - over the weekend I had set up a file server to have a securely backed up central location to store all the photos and other files. When I tried connecting from work to fiddle with it on some free time, I got the popup saying "commercial use suspected". I thought that maybe it said that because it was an actual server and not a regular PC, so I tried connecting to the PC where I get email. Got the same prompt but I could connect. After I got home from work I tried connecting to the computer in the garage that has the security cameras and remotes connected to it. It doesnt have a monitor or keyboard/mouse so remoting is the only practical way to connect even though its only 20 feet away. This time it said "commercial use detected" and kicked me off after 5 minutes. All of the PCs are doing this now. I filled out the form and sent a copy of the log file from the PC I was working on. I only sent the log file from this one PC, but shoult I try to send the logs from *all* the PCs too? They would all show me connecting to them here at the house at whatever address Altice assigns my router. I don't "need" to connect from work, but the connecting to the PCs without monitors in the garage from the den is really important. How soon does something like this take to get resolved? I really hope it can get fixed. Thanks!

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Posted by
Photon

Licencing Error

Hey,

yesterday I installed TeamViewer on my home PC and my private Notebook. I recently reinstalled Windows on my PC and wanted to download some programs remotely, while on work to use them this evening.

Now I just got a message, that my TeamViewer License will expire in 7 days. Isn't TeamViewer free for private non commercial use?

I would be very happy if someone could help me :-)

Greetings

Alex

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Posted by
Henagon

Re: Licencing Error

TeamViewer is free as long as you are connecting from a home to another home. Somehow TeamViewer picks up on the types of networks you are connecting to and from.

Since you are connecting from your work network, it assumes that are you are working while at work. This is why you are receiving this message.
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Posted by
Henagon

Re: Commercial use suspected pop-up message

Having the same issue atm and when I try to submit a ticket the page gives me a 500Error something. Now, I rarely use it longer than 5 mins at a time anyway unless my parents need help, I mostly use it to start/stop/change Movies/Music/Streams :-) hope this can be resolved through here ^^
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Posted by
Henagon

Re: Licencing Error

Today I have received a message showing that I'm using Team Viewer under commercial use. But I believe I'm the very typical personal using personel PCs and mobile phone with android OS.

I really don't get it why my use is miss-understood as commercial use.

How can I get it back to normal?

I like Team Viewer a lot and I dont wanna use another remote desktop software.

 

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Posted by
Henagon

Re: Licencing Error

Same error just a few hours ago. Weird that this is the 2nd time this has happened.

The first time it never limited access and went away after a while.

This time however, I'm getting the 5-minute limit and random timeouts.

If this keeps up, I'll probably just have to move on back to using Ammyy Admin or try out Chrome Remote Desktop.

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Posted by
Photon

TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session duration to a

Hellow Sir,

Thank you for your SW. 

I'm a super fan of your teamview SW.

I'm using teamviewer SW as free because I'm a persional user.

Today, when I tried to use my computer remotely using teamviewr as free persional user, I got a following message saying that :

"Connection blocked after timeout.

Your license limits the maximum session duration to a parnter, immediate reconnects are blocked. Please try later or upgrade your lincese.

Connectin to the partner will be blocked until 10:24."

 

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Posted by
Digon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

The same issue happened to me since last night. Any solutions? Still exists after upgrading to latest version.WeChat Image_20180526153146.png.

And the new connection was basically blocked out in less 30 seconds.

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Posted by
Digon

Re: Teamviewer usage on university

Not sure if they can do that. I think it a key problem with the detection algorithm, which I guess they applied new rules to let more users detected as commercial use and push them to buy license. Anyway, have to give up TeamViewer, though like it so much.

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Posted by
Photon

Commercial Use Detected!!!

Although i have personal use of Team Viewer, it says me " Commercial Use Detected" and blocks me after 5 minutes.  I am student&research assistant and i need to use the computer on my university for my personal work&research. I have used Team Viewer account for 6 months on the same computers and networks(one of them is University). 

For 4 days, i have faced this problem. 

What is changed ?  Anyone has this problem ?

Need help! 

Thanks...

 

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Posted by
Photon

Re: Commercial Use Detected!!!

I am facing the same problem! I am student from Peking University, and I need to connect to computers in the lab. Is there any solution?
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Posted by
Henagon

Re: Commercial use suspected pop-up message

I have same problem. I am FREE user and still getting this massages. I help my family and friends time to time fix the computer and that's all. Is it problem to help friends?

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Posted by
Photon

Re: Commercial Use Detected!!!

Same question.

I am a phd student and have used tv for 3 years.I have been band days ago for commercial use reasons. I have never tried making mokey by using tv.

 

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Posted by
Henagon

commercial use detected!!!

Hello dear Teamviewer operators;

I am a research assistant and I have been using TV for about 1 year. Time to time I am connecting to my college server and do my academic stuff. I am not using TV for paid purposes. However, I am receiving the message "Commercial use detected". I do not understand why this happens. As far as I see, there exist more people like me.

Could you please fix this problem? By the way, I do not know where to apply to remove this annoying and blocking fault. But please take this message as an offical request (since I am writing this by being authorized on your system)

I hope you can fix this for me and for the other "innocent" people.

Kind regards.

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Posted by
Photon

Commercial use suspected. Cannot use teamviewer any longer

For 3 years, I have been using teamviewer to connect my laptop, office computer and homecomputer. It has been great and I have recommended teamviewer to a number of friends. But two days ago, a commercial use suspected msg popped out all of sudden. I could still connect to the other computer for about 1 minute. Then the connection was cut off. And I would have to wait for about 11 minutes to make another connection attempt. This makes it essentially impossible for me to continue use teamviewer. Please help solve this issue. Thanks a lot! 

My office computer id is [ID removed by moderator]. My home computer id is [ID removed by moderator]

 

 

 

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Posted by
Digon

Re: Commercial use suspected. Cannot use teamviewer any longer

Same here, all suddenly, after using teamviwer for years for my several home computers (same IP), I just got this harrassing message and 5 minutes sessions...

Don't know what's going on and already looking for an alternative.

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Posted by
Digon

Re: Commercial Use Detected!!!

Same here, home use with several computer all over the floors.

Its personal use but I've got the commercial use suspicion.

Guys, please fix !

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Posted by
Digon

Re: Commercial Use Detected!!!

Theyve been **bleep**'s recently, hitting people with commercial use accusations. This have never happened before throughout all the years I've used team viewers.

I say we abandon their **bleep**ty program and move on to another solution.

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Posted by
Henagon

verdacht auf kommerzielle nutzung

Ständig bekomme ich die Meldung „Verdacht auf kommerzielle Nutzung“ aber ich setze das Programm ausschließlich privat ein. Wen ich eine Runde von Updates in meinem Haus gemacht habe kommt gleich die Meldung. Da sind die Rechner der Freunde noch nicht dabei. Wie kann ich dem Vorbeugen?
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Posted by
Digon

Re: Commercial Use Detected!!!

thank you for your suggestion

will uninstall TV immediately and install VNC instead

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Posted by
Henagon

Can not used free license.

I can not use Team Viewer with the attached message.

This problem occurred in Team Viewer 13.
I have reinstalled V13 and downgraded to V12, but I still have the same problem.
I do not use the team viewer commercially.

massage 01.jpgmassage 02.jpg

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Posted by
Henagon

Please help me. I'm keep getting comercial stuff warning.

Hello, Teamviewer team.

My name is Dean.

From today, like 2 hrs ago, I'm keep getting warning about comercial something something.

I wonder the reason why my account is suspicious.

I only use Teamviewer when I access to the online game "Maplestory" at the outside of my house.

Sometimes I access to my pc at the PC cafe in Korea but there is no any comercial work when I use my Teamviewer account.

To be honest, my PC doesn't even have Microsoft Office lol.

I use my PC for game only. I use my macbook for my work tho.

Please look over my account and resolve this unfortunate situation.

Sincerely,

Dean

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Posted by
Digon

Re: Please help me. I'm keep getting comercial stuff warning.

Their commercial use flagging has gone crazy recently, can't even use it for 1 minute now, even if my linked computers where only home computers..

I do highly recommend you to use [moderator removed - this is a TeamViewer Forum]

Hope teamviewer will do somehing and fix their sudden crazy bans

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Posted by
Henagon

Commercial use detecded

I am an individual user I am making connections from my phone to my computer sometimes I am helping my friends I do not make money from this How can I resolve this error
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Posted by
Henagon

non commercial purpose

To

Teamviewer

As described in below, my ID [email removed by moderator]  has been blocked although I am using TeamViewer for personal purpose

I usually connect my laptop remotely when I working at office little frequently.

Anyhow, I am not person using TeamViewer for commercial purpose so, hopefully unlock my ID as soon as possible.

Regards

Kishan Kumar

[email removed by moderator]

 

 

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Posted by
Electron

Filling in the Commerical Use Suspected Form fails with "500 Internal Server Error"

Like many other people, I also started to receive the "Commercial Use Suspected", even though I've used Teamviewer for a long time purely for personal use.

I filled in the questionnaire about my personal use, and added the logfile on this Teamviewer webpage:

https://www.teamviewer.com/en/support/commercial-use-suspected/

However, when I click on Submit, the following error message is displayed, so it's not possible to send the request. Please can you fix it:

500 Internal Server Error

nginx
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Posted by
Neutron

Re: Filling in the Commerical Use Suspected Form fails with "500 Internal Server Error"

Same here, just got flagged on a home network I've been running TV on for years (1 laptop, 2 PCs). And the online help form (Hah!) says "it could take up to 30 days to respond blah blah.
FIX THIS obviously intentional ploy for revenue raising Teamviewer ASAP, or you will lose customers, not gain them. I won't be recommending you across all my professional IT dealings if this persists. Really, really poor tactics, Fire someone who decided this was a good idea. Pfft!
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Posted by
Photon

Re: Filling in the Commerical Use Suspected Form fails with "500 Internal Server Error"

Just got the same message.....tried asking for help, but they did not offer any.   What to do?

Anyone know of another program that I can use?

 

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Posted by
Henagon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

I am having the same problem.. Is there a new limitation to the free license?

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Posted by
Henagon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

same ,  i use team viewer to connect to my mums PC and to my uncles and i have 4 hobby mining pcs at home and ive hit the commercial limit,   I wonder if the mining on such a small scale would be considered commercial.  i dont have a business it doesnt make a lot of money just for fun $40 a month subscription would be unsustainable for me to pay.  i will need another option i think.

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Posted by
Digon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

I have the same problem being blocked and time out
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Posted by
Electron

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

my teamviewer showed me the same post too others..." connection blocked after timeout..Your liicense limits the maximum session..please help us soon us posible..i used this teamviewer for almost 10 years more..why now im block?? help this problem.....
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Posted by
Electron

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session

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Posted by
Electron

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

My one same since today, I have used teamviewer for long time to connect to my home computer from company site without any commerical things, but I got the error says this. Is this new license limited.

 

Hope teamviewer support staff give us the explaination, if no free then please tell , we can use other option, thanks, also thanks teamviewer as a good tool

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Posted by
Henagon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Same here. The issue seems to start from today. It's working fine yesterday.

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Posted by
Electron

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Yes, same with me ,can teamviewer staff tell us the truth, thanks, if not allow to use as free anymore, please tell. thanks.

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Posted by
Digon

Re: Filling in the Commerical Use Suspected Form fails with "500 Internal Server Error"

[comment removed per Community Guidelines - #9 - Sales/solicitation policy]

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Posted by
Digon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Same problem here. I've been using this for 8 years and there's a limit today. I don't even use this for commercial purposes. I was able to use this without issues last night. Please let us know what is the limitation for the free so we could look for options. It's so sad it is coming to this. I even recommended this at work before so they purchased the enterprise licence maybe I should stop recommending this to everyone I know.