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Teamviewer disconnects after 5 minutes

lholloway
Posted by lholloway
Henagon
a month ago
a month ago

Teamviewer disconnects after 5 minutes

I have teamview business version that I installed yesterday.  Version 14 installed on both my computer and the office computer.  Very frustrating.

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Ying_Q
Posted by Moderator Moderator
Moderator
4 weeks ago
4 weeks ago

Re: Teamviewer disconnects after 5 minutes

Hi @lholloway,

Thank you for your post.

If you are a licensed customer, kindly check whether your license has been successfully activated with your TeamViewer account, then login your licensed TeamViewer account on TeamViewer client for licensed uses please. For more information on license activation, feel free to learn more about How to activate your license or simply contact TeamViewer Support Team for further assistance.

Hope this information is helpful.

Ying_Q

 

  

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